📋 Legal Information · Terms of Use

399bei Terms & Conditions — Complete Platform Usage Policy

Please read these Terms & Conditions carefully before creating an account on 399bei. All details relating to accounts, betting, payments, bonuses, and responsible gaming are clearly set out here.

Last Updated: January 2026
Quick Summary
  • Minimum Registration Age: 18+
  • One Account Per Person
  • Bonus Wagering Requirements Apply
  • KYC Required for Deposits & Withdrawals
  • Account Suspension for Fraud

Key highlights of the rules at a glance

The six most important areas of the 399bei Terms & Conditions

Account Register

You must register with accurate and truthful information. Each person may only hold one account. Providing false information may result in account suspension.

Payments & Withdrawals

KYC verification is mandatory for deposits and withdrawals. Only transactions from registered mobile banking accounts are accepted.

Bonuses & Promotions

Each bonus has specific wagering requirements and can only be claimed once. Claiming bonuses through multiple accounts is strictly prohibited.

Betting Rules

All betting rules are clearly defined. If match fixing or manipulation is detected, the relevant bets will be voided and the account suspended.

Privacy Protection

Protecting your personal data is 399bei's responsibility. Your information is never sold to third parties. See our Privacy Policy for full details.

Responsible Gaming

399bei is committed to protecting users from excessive gaming. Self-exclusion, betting limits, and break tools are available to all users.

1 General Terms & Conditions

By accessing or using the 399bei platform, you automatically agree to be bound by these Terms & Conditions. These terms form a legally binding agreement between 399bei and its users, so it is important to read the full document carefully before using the site.

399bei reserves the right to modify these Terms & Conditions at any time. A notice will be posted on the site when changes are made. Continued use of the site after any changes will be considered acceptance of the updated terms.

Please note: The 399bei Terms & Conditions on this page are provided in English for users' convenience. However, in the event of any legal dispute, the English version shall prevail.

2 Account Register

Providing accurate and truthful information is mandatory when registering on 399bei. Users bear full responsibility for the details submitted at registration. Accounts created with false or misleading information may be terminated at any time and the balance forfeited.

  • Each person may register only one account — multiple accounts are strictly prohibited.
  • The mobile number and email address used at registration must be active and belong to you personally.
  • Keeping your account password confidential is your responsibility. 399bei is not liable for any unauthorized access resulting from a shared or compromised password.
  • To update your account information, please contact the support team. Changes made independently may require additional verification.
  • Transferring or selling your account to another person is prohibited.

3 Eligibility & Age Requirement

Users must be at least 18 years old to create an account and play on 399bei. Minors are strictly prohibited from using this platform. Any user found to have provided false information regarding their age will have their account terminated and all funds forfeited.

⚠️ Warning: Keep minors away from gaming. If you believe someone you know is using 399bei without permission, please notify our support team immediately.

Additionally, 399bei may not be used from countries or regions where online gaming is prohibited by law. It is each user's responsibility to comply with their local laws and regulations.

4 Deposits & Payments

Deposits on 399bei can be made via Mobile Banking, Nagad, and Rocket. Deposits are generally credited instantly. If there is a delay, please wait 30 minutes before contacting support.

Payment Method Minimum Deposit Processing Time Charges
Mobile Banking BDT 200 Instant Free
Nagad BDT 200 Instant Free
Rocket BDT 300 Instant Free
  • Deposits must be made from a mobile banking account registered in your own name.
  • Deposits made from a third-party account will not be accepted and will be returned.
  • If a transaction is deemed suspicious, 399bei may place a hold on the deposit until verification is complete.

5 Withdrawal Policy

To withdraw from 399bei, your account must have completed KYC verification. Withdrawal requests will not be processed without a verified KYC. Funds can only be sent to the mobile banking number used for the original deposit.

Withdrawal Processing Time
Withdrawal requests are typically processed within 24 hours. During peak periods, processing may take up to 48 hours. Delays may occur on public holidays.
  • The minimum withdrawal amount is BDT 500.
  • A maximum daily withdrawal limit applies — please contact support for details.
  • Wagering requirements must be met before withdrawing any winnings earned from a bonus.
  • In cases of suspicious activity, withdrawals may be put on hold pending additional verification.

6 Bonuses & Promotions

399bei regularly offers welcome bonuses, deposit bonuses, cashback, free spins, and other promotions. Each bonus comes with specific terms outlined in the offer details. Please read the relevant terms carefully before claiming any bonus.

  • Each bonus can only be used once. Attempting to claim the same bonus multiple times may result in account suspension.
  • Winnings derived from a bonus cannot be withdrawn until the wagering requirement has been met.
  • If Bonus Abuse is detected, the bonus and any associated winnings will be forfeited.
  • Multiple bonus claims from the same IP address, device, or payment method are not permitted.
  • 399bei reserves the right to modify or cancel any promotion at any time.
Wagering example: For example, if you receive a BDT 1,000 bonus and the wagering requirement is 20x, you must place a total of BDT 20,000 in bets before making a withdrawal.

7 Betting Rules

All betting on 399bei must comply with the applicable rules. Specific rules may apply to individual games or sports and can be found in the relevant section. General betting rules are outlined below.

  • Once a bet has been confirmed, it cannot be changed or cancelled.
  • Bets placed after an event has started are only accepted in the Live Betting section.
  • If a bet is placed at incorrect odds due to a technical error, 399bei reserves the right to correct it to the proper odds.
  • If a match is cancelled or postponed, the bet will be voided and the stake refunded.
  • Maximum win limits apply — a maximum payout cap is in place for certain games and events.

8 Prohibited Activities

The following activities are strictly prohibited on 399bei. Violations will result in permanent account termination and possible forfeiture of the account balance.

  • Money laundering or transactions involving illegal funds.
  • Using bots, scripts, or automation software to place bets.
  • Match fixing or use of insider information.
  • Abusing bonuses through multiple accounts.
  • Attempting to interfere with or compromise the platform's security systems.
  • Attempting to access another user's account.

9 Account Suspension & Termination

If a violation of the Terms & Conditions is found, 399bei reserves the right to suspend or permanently terminate an account at any time without prior notice. A suspended account will lose access to withdrawal and betting functions.

Users may request to close their account at any time. Any outstanding balance can be withdrawn in accordance with our standard withdrawal policy.

10 Responsible Gaming

399bei believes gaming should be purely for entertainment. We want every player to enjoy their experience in a healthy and happy state of mind. That is why 399bei offers a range of tools to promote responsible gaming.

  • You can set your own daily, weekly, and monthly betting limits.
  • Cooling-off periods and self-exclusion options are available at any time.
  • If signs of gaming addiction are observed, our support team is available to help.

For more details, visit our Responsible Gaming Visit the page.

11 Privacy & Data Protection

Protecting your personal information is a top priority at 399bei. We use SSL encryption and other security technologies to keep your data safe. Your information is never sold to third parties.

For full details on data collection, use, and protection, please see our Privacy Policy on this page.

12 Changes & Updates

399bei reserves the right to modify these Terms & Conditions at any time. A notice will be posted on the site for significant changes and registered users may also be notified by email. Continued use of the platform after any changes constitutes acceptance of the updated terms.

The date of the most recent update is shown at the top of this page. We recommend visiting this page regularly to stay informed of any changes.

Have questions? If you have any questions or need clarification about the Terms & Conditions, please contact our support team. We are always ready to help.

FAQ

Answers to the most frequently asked questions about the Terms & Conditions

No, each person may only register one account. If multiple accounts belonging to the same individual are found, all accounts will be terminated and all balances forfeited. This rule is strictly enforced to prevent bonus abuse.

Each bonus has its own validity period. Welcome bonuses must generally be used within 7 days, and deposit bonuses within 30 days. The exact expiry for each offer is stated in its details. Once expired, the bonus will be automatically forfeited.

An account may be suspended due to incomplete KYC verification, suspicious transactions, rule violations, or security concerns. If your account is suspended, contact our support team and they will provide full details and guide you through the necessary steps.

When significant changes are made to the Terms & Conditions, a notice will be posted on the site and registered users may be informed via email. The date of the most recent update is always shown at the top of this page. We recommend checking this page regularly to stay up to date.

You may request voluntary account closure at any time by contacting the support team. Please withdraw any remaining balance before the account is closed. Self-exclusion is also available as a responsible gaming option.
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399bei's Terms & Conditions are transparent and fair. We want every player to enjoy a safe and fun gaming experience. Register now and claim your welcome bonus.

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